Our Approach
How we create amazing learning experiences.
With our customized competency models, high-energy learning environments, and cutting-edge strategic planning processes, we transform organizations and people into productive change drivers.

Our Not-So Secret, Secret Sauce.
The K.U.S.I Culture Optimization Methodology
KUSI is an acronym for Knowledge, Understanding, Strategy, and Implementation. Our methodology allows us to develop our mission-driven, value-based initiatives. It’s the foundation of how we approach development, design, implementation, facilitation, strategy, and quality assurance.
Knowledge
We are knowledgeable about our partners’ culture and mission to address critical challenges and identify any organizational blind spots and assumptions.
Our goal is to gather relevant information to optimize our approach and results.

Understanding
Knowing is just the start. We engage in a process and analyze data to define and understand the challenges, the history, the messages, and the relationships that have the greatest impact on culture. We leverage key strategists and access brilliant minds to create results-driven learning experiences.
Our goal is to provide organizations and leaders with culture building strategies that elevate the mind, touch the heart, and inspire action

Strategy
We collaborate with all levels of the organization to develop a value-based plan that engages all stakeholders.
Our goal is to address key priorities using timeless leadership principles and strategies that drive meaningful and lasting change.

Implementation
We identify behavioral indicators that reflect new and innovative team and culture behaviors.
We also use Kirkpatrick’s four-level evaluation model to develop and evaluate assessments and plans for training. We conduct significant internal debriefs, evaluations, and multiple quality checks to track and report qualitative and quantitative results.
Our goal is to ensure that we have achieved the vision and exceeded expectations.






We Create Agile Learning Experiences
Training That Makes a Difference
KUSI is known for developing 5-star rated content. Our learning labs boast a 98% satisfaction rating for life-changing learning experiences. Our courses are strategically designed to increase productivity, encourage flexibility, and foster collaboration in adult learners.
Our Approach to Cutting-Edge Curriculum Design
As an integrated partner, we work with public and private organizations to intentionally create cultures of sustained high performance. Our courses are strategically designed to increase productivity, encourage flexibility, and foster collaboration in adult learners. As a result, participants leave with an understanding of how to implement creative leadership strategies and management principles to maximize individual and organizational potential. Participants will feel empowered, confident, and motivated to increase performance and embrace change.
Don’t take our word for it. Take theirs.
What Our Customers Say
“The way KUSI approaches diversity was completely different from any other training. Our team had lots of tension and conflict. After one day, it was clear that morale was not only restored, but we are supporting each other in ways I have never seen before. The training was a motivational and uplifting experience.”
“This experience was absolutely life-changing. I feel like I can change the world.”
“This was the most effective training I have ever attended in my 25 years of public service.”
“The KUSI experience is not just a ‘training.’ It is a game-changer that changed the way I approach teams and people.”
“This training was so engaging. I never thought I would want a training to continue. I use the communication tools almost every day.”